Digital loyalty solution
Pilot developmentWafa makes loyalty configurable, measurable and true to each business.
A white-label digital loyalty infrastructure for businesses, currently in pilot development.
Product vision
One foundation, experiences shaped for each business.
Wafa is designed as a multi-tenant platform: each business can configure its program, rules, campaigns and expression while relying on shared infrastructure.
Configurable programs
Points, stamps, visits, benefits, referrals and campaigns adapted to the use case.
QR interactions
Simple journeys to identify, credit or engage a customer in a real-world context.
Merchant administration
A planned space to manage rules, campaigns, customers and program activity.
Customer & employee services
Distinct experiences for customers, operational teams and program owners.
Notifications
Infrastructure planned to orchestrate useful program-related messages.
Wallet-oriented experience
A vision for digital cards and mobile journeys. Apple Wallet and Google Wallet integrations are not presented as live.
White-label configuration
Configuration intended to adapt identity, language and rules to each business.
Multi-tenant infrastructure
Architecture designed to isolate and administer multiple businesses on a shared foundation.
Architecture
A relationship orchestrated end to end.
The infrastructure connects program configuration, front-line operations and the customer experience.
Program overview
Product transparency
What is true today
Wafa is in pilot development. The capabilities shown describe the intended vision and scope; availability will depend on validation phases. No wallet integration, certification or public customer data is presented as active.
Exploring a loyalty program?
Let’s discuss your model, customer journeys and the conditions for a focused pilot.
Call +212 655 066 604